McIntyre Pottery supports the United States Postal Service and we understand COVID 19 has had unfortunate impacts to this industry to include limited workers as well as prolonged deliveries. We are giving the Postal Service grace and ask our customers to do the same.

Sustainability

McIntyre Pottery is committed to packaging your purchases with as many recycled and eco-friendly products as possible. We strive to package our items with biodegradable paper, tape, and boxes. As we continue to grow in our awareness and understanding of sustainability, our packaging products and efforts will reflect this growth.

Shipping

Please allow up to 5 days for your purchase to leave our studio. Once your order has shipped, you will receive a tracking number within 48 hours. Please contact McIntyre Pottery if you do not receive a tracking number. All shipping times are estimates and not guarantees.

McIntyre Pottery does not ship internationally.

Delivery

We take pride in our double-box packing method to ensure your product arrives as intended. However, we understand that on rare occasions, there may be breakage. We apologize in advance if this happens to you. Please take a photo of your damaged product and contact us through email. We will reach out to resolve the problem in a way that best suits your needs.